TRANSFORMING ORDINARY PROPERTIES INTO MOST-LOVED SERVICE RESIDENCES
The “innovision” behind some of Manila’s most loved concept hotels and serviced residences Hotel and property management company Hospitality Innovators, Inc. (HII) is making a name for itself for producing design and experience-grounded properties that deliver quality service to hotel guests.
It transforms ordinary properties into concept spaces that distinguish them in the market. Founded only 15 years ago but already a leading figure in the field, HII is led by a team of seasoned industry practitioners that fully tap into each property’s potential and, combined by its service and operations know-how, make profitable businesses for its partners and create exciting destinations for guests.
“The big property players are now getting into the hospitality space and the reality is that there are smaller guys who also want in. What HII does is partner with these small independents and equips them with our `innovision’ to help create distinct concepts that delight guests and make them want to come back,” said HII founder and chief executive officer Luis C. Monserrat.
“ "The one-of-kind appeal and first-rate services that we develop for them, lead to each property’s unique and satisfactory brand of experience which allows them to ably compete."
Leading the HII roster is The Picasso Boutique Serviced Residences in Salcedo Village, Makati which was transformed into the spacious and stylish serviced residence by HII with architect Dom Galicia. Picasso was initially an apartment building but was reconceptualized to become a serviced residence with walls and rooms that speak of art.
HII also manages both branches of The Henry Hotel: The Henry Cebu, which features 38 rooms each uniquely filled with art collectibles around the world, including those of French designer Delphine de Lorme; and the newly-opened The Henry Manila, which exhibits a nostalgic appeal with its five post-war style houses with rooms adorned with modern vintage furnishings.
Also in HII’s portfolio are two new properties in Makati: the Y2 Residence Hotel which offers a zen-like feel with its Oriental design that epitomizes balance and harmony, and the KL Tower Serviced Residences which is characterized by clean architectural lines that exude modern and sophisticated style.
The company pioneered the concept of condormitels, an idea that’s currently gaining ground. The company presently operates two such properties in the University Belt Manila area and is currently exploring similar other properties.
HII properties also consistently post higher occupancy rates than the industry average. Its properties have received from major travel websites, reaped glowing reviews and feedback from guests.
Among these are Picasso’s TripAdvisor Certificate of Excellence for 2014, and consistent rank, along with Y2 Residence Hotel, in TripAdvisor’s Top 10 Hotels in Makati. Also in the winners’ mix is The Exchange Regency Residence Hotel in Ortigas, Winner in the Agoda Gold Circle Awards 2014, the Azumi Boutique Hotel and Parque España Residence Hotel, which are both in Alabang and were given the 2014 Award of Excellence by Booking.com. The Henry Cebu consistently ranks among the top three hotels in Cebu according to TripAdvisor.
Source
April 2015, Malaya.com.ph, “Transforming Ordinary Properties Into Most-Loved Service Residences”



